GLENDALE, Calif., — April 17, 2012 — FutureLogic, Inc. announced today that it has named Steve Zbin as Customer Experience Manager. In this capacity, Zbin will act as a valuable resource and point of contact for customers with inquiries about technical or service-related issues regarding FutureLogic products.
This first of its kind position in the gaming market reaffirms FutureLogic’s superior customer service program and assures world-class support for existing customers, as well as those just beginning to adopt the company’s popular TITO printers and promotional couponing solutions.
“As promotional couponing rapidly takes hold in the gaming industry, casinos are increasingly seeing the unique benefits offered by our products, such as our PromoNet® couponing solution and our award-winning GEN3 Evolution® and GEN2 Universal™ TITO printers,” said Nick Micalizzi, FutureLogic’s Vice President of Sales and Marketing North America. “As FutureLogic’s new Customer Experience Manager, Steve will help solidify our stellar reputation for customer service. His proven record in gaming sales and management and his educational background in technology make him the ideal choice for supporting our customers as they embrace these innovative technologies.”
Steve Zbin has been with FutureLogic for eight years, first as Sales Manager-OEM Applications and then as Business Manager. Before joining FutureLogic, he held positions as Field Applications Engineer and Regional Sales Manager for Seiko Instruments’ Micro Printer Division. He earned his Bachelor of Science degree in Electronic Technology from Cleveland State University.
About FutureLogic, Inc. Founded in 1983 and headquartered in Glendale, Calif., FutureLogic develops and supplies solutions for the gaming industry including high-reliability printer equipment and in-game promotional couponing solutions. As the undisputed leader in super-robust thermal printer technology, FutureLogic is the industry’s premier supplier of thermal printers for casino gaming, promotional equipment, kiosk, industrial, RTAL, gas pumps and medical applications. FutureLogic has shipped more than 1.5 million TITO printers worldwide. In July 2004 the company founded FutureLogic Europe, Ltd. to provide direct sales and engineering support for the growing OEM thermal printer markets in Europe. In October 2006 FutureLogic expanded its global support network into the Asia Pacific market, with a new sales and service center in Macau, China. In 2010 FutureLogic further supplemented its service and support platform with the opening of an office in Sydney, Australia, and in 2011 the company expanded its sales and marketing presence to cover South America. More information on the company is available at www.futurelogic-inc.com