LAS VEGAS (January 3, 2012) – Leading software supplier to the gaming industry NEWave has been carefully collecting the industry’s leading technology experts to form its new Professional Services Division. Now the company and the division are offering the industry’s most extensive collection of services to help casinos solve their toughest technology challenges to help ensure technology makes life easier, not harder.
NEWave’s Professional Services Division was conceived by and is led by NEWave’s Sr. VP of Professional Services Claudia Winkler. Winkler, a long-time and much-sought-after consultant to the gaming industry, began developing the Professional Services Division and its services after joining NEWave earlier this year. Now Winkler and her team are offering their expertise to casinos across the United States, both to existing NEWave clients and to new clients.
Winkler said, “In today’s casino industry, technology is either your best friend – or your biggest challenge. With the insight and experience of the experts in our new Professional Services Division, we help casinos maximize their technology investment. Our impartial consultants evaluate current technology and business practices, make sure they are aligned with each individual client’s business objectives and, simply stated, turn challenges into efficiencies.”
Like the rest of the company, NEWave’s Professional Services experts have deep application and operational experience with all major gaming and hospitality vendors. Further, the team’s experts are objective and vendor-neutral, meaning they independently seek out and offer the best solution for each individual client.
NEWave’s Professional Services Division personally implements all NEWave solutions. Additionally, the team offers a wealth of other services including:
- Cage, Compliance and Revenue Audit Optimization Assessments
- Change of Control Project IT Project Management
- Document Management Business Assessment
- Document Management / Retention Policy Development
- Evaluation and selection of all systems required to operate a successful gaming and hospitality enterprise
- Information Technology Assessments
- Merger and Acquisition Due Diligence
- Software development and systems integration
- Strategic Information Technology Leadership
- Strategic Planning and Comprehensive Budget Development
- System Implementation Project Management
- Technology Risk Management
Winkler said, “What differentiates NEWave’s Professional Services team from any other like company is that we understand casino operations, regulatory requirements, and we stay abreast of the latest innovations developed for the industry. Add to that our unique ability to architect solutions based on each individual client’s strategic imperatives, and it is clear that NEWave’s Professional Services team is a casino’s biggest advocate in this era when it is imperative for technology to work harder, faster and smarter.”
About NEWave NEWave and its more than 230 clients are creating award-winning, innovative solutions together. Founded in 1993, NEWave has more than 200 years of combined professional experience in the gaming and hospitality industry; identifying, developing and deploying tools and strategies required to successfully manage information technology projects and organizations. In addition, NEWave leads the industry in the development and implementation of gaming and hospitality software applications and services that provide complete solutions for auditing functions, regulatory compliance and casino cage operations. For more information, please visit www.mynewave.com.